Shipping policy

Shipping Policy

Last Updated: July 25, 2026

Thank you for shopping with Ever Mall. We are committed to delivering your orders safely and on time.

Processing Time

  • All orders are processed within 1–2 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

  • Pakistan: Estimated delivery within 3–7 business days, depending on your location.

  • Delivery times may vary during holidays, sales, or due to unforeseen courier delays.

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before you complete your purchase.

  • We may offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation message with tracking details (where available).

Delivery Delays

While we strive to deliver your order on time, delays may occur due to weather conditions, courier issues, or other circumstances beyond our control. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address and contact information are accurate before placing your order. Ever Mall is not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery (or expected delivery date). We will work with the courier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Ever Mall
Address: DHA Phase 6, Lahore, Punjab, Pakistan
Phone: 0323-4917624
Email: evermall67@gmail.com

We appreciate your trust in Ever Mall and look forward to serving you.